Tips from the Top ® - The Alternative Board San Mateo County
When asked for a comment about his thoughts on the TAB Advisory Board meeting experience, our guest described the TAB Board experience in the following way:
"It was like being in a boxing match with velvet gloves."
We all know how hard it is to find quality talent. Generally speaking, we hire too quickly and fire too slowly. As many of us start to have aging workforces, we need to be mindful of what they want or need and what is best for the business.
Maybe it should be! Finding humor in everyday things is a gift. Don’t you love it when you are around someone whose dry wit seems to make your immediate problems disappear, at least for the short term? Our very serious world can be depressing and overwhelming, which is why I like to get my negative news from Stephen Colbert and my positive news from Sunday Morning on CBS.
Acquiring a new customer from a "cold lead" may cost five times more than keeping a current customer; so work on customer retention. Ask your current customers for a "warm lead" from a referral, which will likely cost you less and produce a better result. Here are some other ways to work on your "warm referrals:"